Privacy Policy | ParkStash Parking Management Software

Read ParkStash's Privacy Policy. Learn how we collect, use, and protect your personal information when using our parking management platform.

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Privacy Policy

Last updated: September 17, 2025

This privacy notice for ParkStash Inc. (

"Company,"

"we,"

"us,"

"our"

), describes how and why we might collect, store, use, and/or share (

"process"

) your information when you use our services (

"Services"

), such as when you:

Visit our website at

, or any website of ours that links to this privacy notice

Download and use our mobile application (ParkStash, ParkStash Permit), or any other application of ours that links to this privacy notice

Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns?

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at

support@findparkstash.com

Summary of Key Points

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with ParkStash Inc. and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?

We do not process sensitive personal information.

Do we receive any information from third parties?

We do not receive any information from third parties.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

Table of Contents

#infocollect

WHAT INFORMATION DO WE COLLECT?

#infouse

HOW DO WE PROCESS YOUR INFORMATION?

#legalbases

WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

#whoshare

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

#cookies

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

#sociallogins

HOW DO WE HANDLE YOUR SOCIAL LOGINS?

#inforetain

HOW LONG DO WE KEEP YOUR INFORMATION?

#infosafe

HOW DO WE KEEP YOUR INFORMATION SAFE?

#infominors

DO WE COLLECT INFORMATION FROM MINORS?

#privacyrights

WHAT ARE YOUR PRIVACY RIGHTS?

1. What Information Do We Collect?

Personal information you disclose to us

In Short:

We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

phone numbers

email addresses

Sensitive Information.

We do not process sensitive information.

Payment Data.

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice at:

2. How Do We Process Your Information?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts.

We may process your information so you can create and log in to your account, as well as keep your account in working order.

To deliver and facilitate delivery of services to the user.

We may process your information to provide you with the requested service.

To respond to user inquiries/offer support to users.

We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

To send administrative information to you.

We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.

To fulfill and manage your orders.

We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.

To protect our Services.

We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.

3. What Legal Bases Do We Rely on to Process Your Information?

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

We process your personal information on the following legal bases:

We may process your information if you have given us specific consent to use your personal information for a specific purpose.

Performance of a Contract:

Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

Legal Obligations:

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Legitimate Interests:

We may process your information when it is reasonably necessary to achieve our legitimate business interests.

4. When and With Whom Do We Share Your Personal Information?

We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers.

We may share your data with third-party vendors, service providers, contractors, or agents ("

third parties

") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information.

The categories of third parties we may share personal information with are as follows:

Payment processors (such as Stripe)

Data analytics services

Cloud computing services

Communication and collaboration tools

Data backup and security services

5. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. How Do We Handle Your Social Logins?

If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider.

7. How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Generally, we retain account information while your account is active and for up to 7 years after account closure for business and legal purposes.

8. How Do We Keep Your Information Safe?

We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

9. Do We Collect Information from Minors?

We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.

10. What Are Your Privacy Rights?

You may review, change, or terminate your account at any time.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Log in to your account settings and update your user account.

Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

How to Exercise Your Rights

To exercise your privacy rights, please contact us at

with your request. We will respond within 30 days and may require verification of your identity before processing your request.

11. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

12. Do California Residents Have Specific Privacy Rights?

Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

13. Do We Make Updates to This Notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice periodically.

14. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact us at:

ParkStash Inc.

Subject Line: Privacy Policy Inquiry

For questions about this Privacy Policy, please contact us at